SERVICES
Ways to work together
Start free. Go as far as is useful, and no further.
Every engagement starts with what you want from the business, uses the SMARTer System and runs on Zoom. Each one makes it low risk to find out whether it's working: a value guarantee on the Business Review, and a 90-day exit on the Programme.
Prices are guides, shown so you do not have to ask. No VAT is charged.
START FREE
Start here. It costs nothing.
Two free ways to find out where you stand and whether I can help. Neither commits you to anything.
The ten key areas review
About fifteen minutes, free, and it shows you the two or three areas that would make the biggest difference.
The Discovery Call
A working conversation, free, for forty-five minutes to an hour on Zoom. You tell me about the business: where it is, what you want to be different, and what's getting in the way. I'll ask questions and tell you honestly what I see, including anything useful you can act on whatever happens next. At the end, we both decide whether there's anything worth doing together.
No pitch, no pressure, and you'll leave with something useful either way.
What you get
How each of the ten key areas is working, and how much each depends on you.
The two or three priorities that would make the biggest difference.
Goals for those priorities, set so they get done rather than admired.
A first 90-day plan.
Value guarantee: if you don't think the Review was worth the fee, tell me within 14 days of receiving the summary and you don't pay it.
If you go on to the SMARTer Programme within 30 days, the full cost of the Review comes off the Programme.
What's included
The SMARTer Business Review at the start.
Twelve 90-minute sessions over six months.
Short check-ins between sessions, so momentum does not depend on the calendar.
A review at 90 days and a closing review against the goals we set at the start.
Help to bring in the right specialist when a question needs one, and to brief them well.
The 90-day exit: if you are not seeing measured progress after 90 days, you can stop, with no further fees.
Afterwards: most owners simply finish. Some move to SMARTer Mentoring to keep the discipline going, and some take a second six months on new priorities. Nothing renews automatically. Optional: quarterly half-day sessions with your leadership team, priced separately.
What's included
One 90-minute session a month.
A short message exchange between sessions.
A review every three months, asking honestly whether it is still earning its place.
Terms: three months to start, then month to month, with one month's notice.
Nothing renews automatically, and you can stop at any review.
INCLUDED
What every engagement includes
Whichever option you choose, these six things come with it, and they are written into our agreement.
Coaching and mentoring, clearly labelled.
Most of the time I coach: the answers about your business, your goals and how you lead are yours to find. Where my own thirty years of experience adds something, I mentor. Where neither of us has a reference point, I bring what the evidence says good looks like. You will always know which you are getting.
Goals from the first session.
We agree at the start what success looks like and how we will measure it, and we check it at 90 days and at the end.
A short written agreement.
In plain English, before any paid work starts.
A specialist when you need one.
Some questions need an accountant, an employment adviser or a lawyer, not a coach. When we reach one, I help you brief the right person and test what they tell you. You contract with them directly, and I do not take referral fees.
Confidential, and professionally governed.
What you tell me stays confidential. I work to the Global Code of Ethics, signed by the ABM and the EMCC, with regular professional supervision.
An engagement designed to end.
The engagement is designed to end. The capability is designed to stay.
WHICH IS RIGHT FOR YOU?
Not sure where to start?
If you are not sure, book the Discovery Call. It is free, and working out which of these fits (if any) is part of what it is for.
Curious, and not ready to talk: take the ten key areas review.
Want to talk it through: book a Discovery Call.
Want the full picture and a plan: SMARTer Business Review.
Ready to change two or three things properly: SMARTer Programme.
Want a regular sounding board: SMARTer Mentoring.
HONEST LIMITS
What I don't do
Being clear about the limits is part of being useful. Within them, I help you see clearly, decide well and follow through.
What I don't do:
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I don't do the work for you: no done-for-you marketing, no writing your proposals, no running your team.
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I don't offer open-ended coaching with no goals.
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I won't promise revenue or results, because nobody honest can.
Not the right fit if:
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The business needs rescuing in the next few weeks. A turnaround specialist or your accountant is a better first call, and I am happy to say so on a Discovery Call.
QUESTIONS OWNERS ASK
Common questions
If yours isn't here, ask it on a Discovery Call.
Do you need to know my sector?
No. Businesses that sell expertise run on much the same economics, whether they are consultancies, agencies or advisory businesses. You know your sector; my job is to help you see the business clearly.
Is this only for the owner?
No. Managing directors and members of the leadership team are welcome, and the Review and the Programme can include them. Where the business pays for a manager, we agree up front what the business will be told and what stays private.
Why do you show prices when most coaches don't?
Because having to ask is off-putting, and because you should know before the first call whether this is worth your time.
What if it isn't working?
The Business Review has a value guarantee, the Programme has a 90-day exit, and Mentoring is reviewed every three months. If it is not working, we say so, and we change course or stop.
Ready when you are
Forty-five minutes to an hour on Zoom, free, and no pitch. If I can help, I'll say how. If I can't, I'll point you to someone who can.